Digital disruptors, such as AirBnb, Zopa, GiffGaff, manage to deliver impeccable customer service and remain within arm’s reach of their customers at all times despite changing expectations. What lessons can energy networks learn from them if they are to deliver greater clarity for customers?
10 October, 2016
The world of energy is changing and a revolution is underway. Power is shifting away from industry to customers as an increasing number of us start to take control of power and energy in our local area ― having a say in how it is...
22 September, 2016
In the current phase of the project, one of our priorities is getting out on the road and engaging with as many potential customers and stakeholders as possible. All these conversations are helping us to build a clearer understanding of the energy pain points and...
08 August, 2016
Since Project Futurewave began gaining momentum, there’s been a lot of interest from stakeholders – including the media – in the vision for the platform and how it hopes to benefit energy customers and communities.
Leading gas, power and heat publication, Network, spoke to us back...
12 July, 2016
Earlier this month, Freddie was invited to give an overview of The Energy Loop at Utility Week Live - the UK's largest exhibition covering the water, gas and electricity sectors.
Watch his presentation here to find out which 3 big barriers are preventing customers from taking...
25 May, 2016
Bringing you into the loop
Great businesses create great brands. This is the attitude that was front of mind earlier this year when the project team kicked off the process of designing and developing a compelling brand identity for what has, up until this point, been...
27 April, 2016
With thanks to John White, managing director at Radical Company, for this guest contribution to the blog.
From an early stage of the project, Radical has been supporting the EIC to evolve a data driven prototype of the Futurewave platform that will deliver real benefits to...
08 February, 2016
Futurewave stakeholders from inside and outside the energy sector gathered in London on Monday to celebrate the progress made on the project to date and to look forward to what’s in store in 2016.
Guests at the third Futurewave summit heard from a number of speakers...
20 January, 2016
The purpose of this post is to communicate Ofgem’s perspective on innovation in the sector, and identify what it sees as the opportunities that Futurewave poses in terms of customer and stakeholder outcomes, and challenges to the current regulatory framework.
What is your vision for our...
12 January, 2016
On 18th January 2016, the Energy Innovation Centre will be hosting the Futurewave Summit in London which will bring together the stakeholders who have been involved in the project to date.
The date of the event is fitting since it will be almost exactly a year...
23 December, 2015